A: Monday through Friday, 8am to 5pm.
A: Yes, you may call our business office at 1-800-648-3526.
A: We recommend that you take advantage of our free ACH billing system. This system automatically pays your bill directly out of your bank account on the 20th of each month. Call our business office to apply. You may also chose to mail or deliver your payment to us at:
PO Box 3 1133 Main St.
Niagara, WI 54151.
We also accept Visa and Mastercard. If you would like to make a payment after business hours, please use the payment slot located near the main entrance of our business office.
A: For your convenience, we have specific numbers for
each exchange. Please dial the appropriate number for your
exchange to report a problem.
Spread Eagle: 696-3344
A: The quickest answer is located on our home page. For the best deals, look at our current specials or click on the “Bundles” tab. You may also inquire under the “Internet” tab.
A: Yes, please refer to our home page or click on the “Bundles” tab to view our current specials.
A: There are individual index pages at the front of your local phone book which explain the Extended Community Calling (ECC) and Inter Community Calling (ICC) charges. All calls within your Home Exchange are free. Any calls that are not within your Home Exchange, ECC or ICC will be charged at a long distance rate from the long distance company of your choice. You may also click on the Phone tab for a listing of ECC & ICC charges for each exchange.
A: You may use any long distance company you wish. If you prefer the convenience of one bill for all your local and long distance charges, we offer Borderland long distance at competitive rates. You may refer to our home page and simply click on the Phone tab to view our long distance plans and rates.
A: Step 1: Unplug the power to your high speed internet modem from the power receptacle. Step 2: Unplug the power from any switch, router or wireless unit you may be using from the power receptacle. Step 3: Restart your computer(s). Step 4: Plug all devices back into electrical receptacles that were previously unplugged. Wait for all devices to restore to their normal state. If the internet is still not connecting, you may dial the repair number for your exchange to report the problem.
A: The Public Service Commission of Wisconsin has approved the addition of the 534 area code to ensure the continuing supply of telephone numbers in Wisconsin. As of July 17, 2010, you must dial 10 digits for every local call. The cost of your local calls will remain the same. Don’t forget to reprogram fax machines, internet dial up numbers, alarm and security systems, speed dialers, call forwarding settings, voicemail services and similar functions.
A: You can record programs off your digital TV with the appropriate VCR or DVR unit. For those of you that are techno-savvy there are also special computer video cards and programs on the market for recording programs.